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How phpspin Handles Your Personal Information

This Privacy Policy tells you exactly what personal information we collect when you open an account, make a deposit via GCash, Maya, or InstaPay, and use our platform — and how we keep that data secure.

Account data protectedGCash, Maya, InstaPay payment data handled securelyYour access and correction rightsCookie controls availableContact us to request changes
phpspin How phpspin Handles Your Personal Information
REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to review, correct, or request deletion of any personal data we hold, our support team is the fastest route. You can reach us via live chat inside your account dashboard, by emailing our privacy contact address, or by submitting a request through the Help section on the platform. We acknowledge data requests and aim to respond with a clear outcome — whether that is confirming data deletion, providing a copy of the data we hold, or explaining why a retention requirement applies.

Live Chat Open your account dashboard and tap the chat icon. Our support team receives your message directly and can pull up your account data request on the spot.
Email Support Send your data access or correction request to our privacy email address listed in the Help section. Include your registered mobile number for faster verification.
Help Centre Request Use the Help section inside the platform to submit a formal data request form. This creates a reference number so you can track the status of your request.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply a layered approach to keeping your account data safe — from the moment you log in with your mobile number and OTP, through every GCash or Maya transaction, to the point where a withdrawal lands back in your e-wallet. Cookies and session controls are part of that, and you can manage them directly through your browser settings at any time.

Account Security

Every login triggers a one-time password sent to your registered mobile number. We flag and review unusual access patterns, such as a new device or an IP address inconsistent with your usual location.

Cookie Controls

We use session cookies to keep you logged in and analytical cookies to understand how pages load on your device. You can block or clear cookies through your browser settings without losing your account data.

Payment Data Handling

GCash, Maya, and InstaPay transactions are processed through an encrypted payment gateway. We store only the reference number and amount — enough to verify your deposit or withdrawal — not your wallet credentials.

Data Retention and Deletion

We keep your account data for as long as your account is active or as required by applicable law. Once that period ends, we delete or anonymise records. You can request early deletion of non-essential data via live chat.

Privacy Policy Questions from Our Account Holders

These are the data and privacy questions we hear most often from people in the Philippines who use our platform. If your question is not covered here, send it to our support team through live chat or the Help Centre.

We collect your name, email address, registered mobile number and date of birth. This information is used to create and verify your account and to process your deposits and withdrawals.

No. Deposits via GCash, Maya, or InstaPay are handled by an encrypted payment gateway. We only receive a transaction reference and the amount — your wallet PIN and password are never passed to us.

Yes. Contact our support team via live chat or the Help Centre request form. Provide your registered mobile number so we can verify your identity before releasing any account data.

Submit a deletion request through live chat or the Help Centre. We will delete non-essential data promptly. Some records are kept as long as required by applicable law; we will explain any such retention when we respond.

We do not sell your data. We share it only with the payment processors that handle your GCash, Maya, and InstaPay transactions and with service providers who help us operate the platform, all under confidentiality obligations.

We use session cookies to keep you logged in and analytical cookies to monitor page performance on your device. You can block or delete cookies in your browser settings at any time without affecting your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.